Your Privacy Matters

We deeply value your privacy and are committed to safeguarding your personal information. Our aim is to exceed legal requirements to build and maintain your trust by ensuring your data is handled with utmost care.

Overview

This policy outlines our privacy practices, detailing how we manage and protect the information collected when you interact with our websites, services, mobile applications, products, and content (“Services”).

Information We Collect

We gather information about your interaction with JooY Media pages, including details about your mobile devices (like device or browser types), information you share with us (such as your email address for registration or communication), and referral data.

When you use JooY Media Services, we may collect and store your IP address. This information helps us combat spam and abuse, personalize your experience, and generate aggregate, non-identifiable data on how our Services are used.

Use of Collected Information

We use the collected information for various purposes, including but not limited to:

  • Facilitating your use of our Services.
  • Processing payments.
  • Communicating promotional offers and other relevant information.
  • Conducting internal operations to ensure Service functionality, troubleshoot issues, analyze data, and monitor usage trends.
  • Personalizing the content and features you see.
  • Responding to your inquiries and providing customer support.
  • Directing your questions to the appropriate support personnel, addressing your concerns, and improving our support responses.

We will never email you to ask for your password or account information. If you receive such emails, please forward them to us for investigation.

Sharing Your Information

We do not sell your personal information to third parties. However, we may share personally identifiable and non-personally identifiable information with third-party service providers, including but not limited to payment service providers, email management services, network and application management providers, hosting entities, and payment gateways.

Currently, BillPlz manages our payments, but we reserve the right to change providers. Your credit card information will be subject to our payment processor’s privacy policy, so please review their policies before submitting any credit card details.

We may also share your information in the following situations:

  • With our partners and sponsors.
  • In response to legal requests, such as subpoenas or court orders.
  • During corporate restructuring or the sale, assignment, or transfer of our rights.

Cookies

We use cookies and similar technologies (like pixels and local storage) to recognize you when you return to our Services. These tools help us log you in, remember your preferences, evaluate email effectiveness, show relevant ads, and personalize information.

We honor Do Not Track (“DNT”) settings in browsers. If you are logged out and have DNT enabled, our cookies will not function, but you will not be able to log into CloudJoi with DNT enabled.

Third-party services, like Embedly or Google Analytics, may set their own cookies. This Privacy Policy only covers the use of cookies by CloudJoi and not by third parties.

Modifying or Deleting Your Information

To prevent accidental or malicious destruction, we may not immediately delete residual copies of information from our active servers and backup systems.

If you have any questions about this policy or your privacy, please contact us directly.

Inquiries and Feedback

We encourage you to reach out with any questions, concerns, or feedback about this policy. Feel free to contact us via email at hi@jooymedia.com.

Thank you for reading our Privacy Policy. We hope you have a safe and enjoyable experience with JooY Media!